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Service Contract for Carl Zeiss LSM 900 Confocal Microscope System

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Description

75N98027Q00067 Service Contract for Carl Zeiss LSM 900 Confocal Microscope System The National Institutes of Health (NIH), National Cancer Institute (NCI), intends to award a contract to Carl Zeiss on a sole-source basis pursuant to FAR 6.302-1, Only One Responsible Source and No Other Supplies or Services Will Satisfy Agency Requirements, for the acquisition of LSM 900 / Axio Observer 7, the Government intends to solicit and award a Purchase Order on a sole-source basis because the Government's minimum technical requirements will be satisfied by Carl Zeiss. The National Institutes of Health (NIH) / National Cancer Institute (NCI) utilizes high-resolution optical microscopy platforms to support advanced biomedical research and critical imaging requirements. The Laboratory currently operates a Carl Zeiss LSM 900 confocal laser scanning microscope system mounted on an Axio Observer 7 motorized inverted microscope stand, equipped with an Airyscan detector module and GaAsP detectors (Serial Number: 2901001023). To prevent instrument downtime, maintain optical alignment and detector calibration, ensure compliance with evolving IT security and operating system environments, and protect scientific data integrity, ongoing manufacturer-certified preventative maintenance, unscheduled corrective repairs, and software support are required. Carl Zeiss Microscopy, LLC is the original equipment manufacturer (OEM) capable of supplying certified factory-trained service engineers and proprietary parts to service this specialized research equipment. The primary objective of this requirement is to acquire a comprehensive 12-month Protect Premium Service Agreement and Software Maintenance Agreement (SMA) for the Government-owned ZEISS LSM 900 / Axio Observer 7 confocal microscope system. Specifically, the agreement will provide: Preventative Maintenance: One (1) annual comprehensive preventative maintenance (PM) inspection visit. Remedial Repairs: Unlimited on-site remedial corrective repair service visits, inclusive of all labor, travel, and covered replacement parts. Software Maintenance: Software Maintenance Agreement (SMA) coverage for the ZEN software suite (ZEN w/ Advanced Acquisition and ZEN Band C), including regular version updates/upgrades, bug fixes, and patch releases. Technical Support: Ongoing remote technical support and prioritized call handling to maximize instrument uptime for NCI research operations. Carl Zeiss is the original manufacturer and sole supplier of the LSM 900 / Axio Observer 7. This piece of equipment utilizes Droplet Digital PCR for the absolute quantification of nucleic acids. This notice is not a request for competitive quotations. However, interested parties that believe they can meet the Government's requirements may submit a capability statement demonstrating their ability to provide the required supplies and meet all specified technical and operational requirements. The Government will consider all timely capability statements r…