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TSA PreCheck Travel Industry Partnership Request for Information

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Description

1. DESCRIPTION Background: The TSA TTC Office is requesting information and conducting market research to understand the level of interest from industry, particularly travel industry partners such as airlines and other travel-related companies, in partnering with TSA to increase TSA PreCheck enrollments. Objectives: TSA�s primary objective is to expand TSA PreCheck participation by increasing the total number of program members, also known as Known Traveler Number (KTN) holders. The TSA PreCheck program provides significant benefits to both TSA and its members, including enhanced security, improved checkpoint efficiency, and a better passenger experience. TSA currently has approximately 50 million Known Traveler Number holders and believes this number could double with industry support. TSA is requesting information on potential concepts, capabilities, and partnership models to grow the TSA PreCheck program through collaboration with airlines, other travel industry companies, and/or other interested parties. The travel industry has unique access to individuals as they are considering travel, making reservations, preparing for a trip, or engaging in other travel-related activities. These interactions may position travel industry entities to effectively promote TSA PreCheck and encourage eligible travelers to begin and complete enrollment. TSA is interested in receiving open-ended responses from industry regarding how partners could help increase TSA PreCheck enrollments. TSA does not intend to prescribe a single approach. Instead, TSA seeks information on a range of potential concepts that may include, but are not limited to, marketing, customer engagement, referral models, incentives, bundled offerings, online enrollment support, integration with existing travel platforms, enrollment event support, or other innovative concepts proposed by respondents. Industry partners may propose approaches that identify individuals who do not have a Known Traveler Number, engage customers during travel-related interactions, and encourage or support the TSA PreCheck enrollment process. Depending on the proposed approach, industry partners may collect limited information from interested individuals, such as name, date of birth, and preferred contact information, including email address and/or phone number. Industry partners may also propose other data collection, referral, voucher, payment, or enrollment support concepts for TSA�s consideration. Individuals enrolling in TSA PreCheck would still be required to complete an in-person enrollment through one of TSA�s three authorized enrollment providers, CLEAR, IDEMIA, or Telos. TSA is interested in learning more about capabilities that would allow industry partners, including airlines and travel industry companies, to market, promote, facilitate, refer, incentivize, or otherwise support TSA PreCheck enrollments. TSA is also interested in understanding how industry partners would measure results, report activity, sup…