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Service Contract Renewal OXFORD INSTRUMENTS
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NIH plans a sole-source service contract with Oxford Instruments for maintenance, calibration, and repair of a Witec Raman microscope. Only the manufacturer is considered able to meet the need. No set-aside.
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Description
NOTICE OF INTENT � SOLE-SOURCE ACQUISITION Notice No.: 75N98027Q00045 The National Institutes of Health (NIH), Eunice Kennedy Shriver National Institute of Child Health and Human Development (NICHD), intends to award a Firm-Fixed-Price Purchase Order to Oxford Instruments (Witec Instruments) for Service Contract for WiTec Raman Microscope Systems, Model: Alpha 300+, Serial No. 100-1200-2268. Description of the Requirement Service contract is essential for preventive maintenance, calibration and timely repairs of Witec Alpha 300R Raman microscope. Oxford Instruments Inc. (formerly known as Witec Instruments Inc) is the sole provider of genuine spare parts for these instruments and only qualified Oxford Instruments technicians can perform maintenance and repair of the equipment. A contract with a third-party repair/maintenance service will void Oxford service contract, and significantly increase the risk of disruptions in SPB/NICHD/NIH mission in the case of serious instrument failure. Contractor shall perform the following: PM � 1 Annual Preventative Maintenance (and/or Calibration) on-site Field Service Engineer Visit � covers PM parts, labor, travel expense. TECHNICAL SUPPORT �Access to Helpdesk and Technical Support included with priority response time during standard business hours Monday-Friday 8:30AM-5PM EST, excluding Federal Holidays. Technical Remote Support subject to connectivity and availability. LABOUR: Labor and Travel Expenses for all on-site FSE visits are included. PARTS � Includes replacement parts CONSUMABLES: consumables are not covered -however, a 10% OFF SILVER Contract discount applies towards all consumables via Oxford Instruments Online Store, Link to eStore: https://estore.oxinst.com/us SOFTWARE: Software fault or bug fixes are included. Software Updates are also included. Contractor shall provide OEM certified parts for all preventative maintenance and service repairs, except for consumables, at no additional cost to the Government. Shipping and handling parts under warranty or contract shall not be charged to the Government. Contractor shall provide an OEM service technician to perform all preventive maintenance inspections, service repairs and technical support. Justification for the Proposed Sole-Source Acquisition The Government intends to solicit from a single source pursuant to FAR 6.302-1, Only One Responsible Source and No Other Supplies or Services Will Satisfy Agency Requirements. Oxford Instruments Inc. is the manufacturer of the WTIec alpha300R Raman microscope and the sole provider of alignment and maintenance services currently deployed at the SPB / NICHD. As the manufacturer, Oxford Instruments maintains the proprietary hardware, firmware configurations, calibration specifications, replacement parts inventory required to support the WTIec alpha300R microscope. The WTIec alpha300R system, including its hardware, software, firmware, calibration and alignment processes, and supporting documentation, is propri…
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